Please allow up to 3-5 working days to process your order.
:: Domestic Shipping within Australia ::
All items are shipped via Australia Post with tracking for a flat rate of $9.50 Please allow 3-10 business days for your order to arrive. Express shipping is also available.
:: International Shipping outside of Australia ::
Items are shipped using Regular Air Mail for a rate of $19.00 untracked and $25.00 with tracking. Please allow 10-20 business days for your order to arrive.
We are not responsible for any taxes, fees and duties required in your own country on arrival, or delays in customs which sometimes can be 6 weeks or more. Please make sure that you order well in advance, to make sure you receive them in time.
RETURNS & EXCHANGES
All our items will be packed and shipped in protective packaging. If your item arrives damaged or if you are unhappy with your order for any reason, please contact me as soon as possible at firstname.lastname@example.org and I will do my best to resolve the problem quickly. Please note, for hygiene reasons I cannot accept returns or exchanges for change of minds on earrings.
Each earring is handcrafted by me with love and care. I create the earrings using polymer clay, which means they are strong and durable, but can still break with improper use, so please look after your earrings by not dropping or bending them and keeping them dry. Please also keep out of reach of young children due to small parts, which could be a potential choking hazard.
As with most handmade products, there may be slight inconsistencies and imperfections, which I believe makes each pair of earring unique and one of a kind.